Contact

Email us about using the app, bugs, suggestions for forms of address, or privacy requests.

Tell us your device (iPhone model, iOS version), the app version (Settings > Version) and what happened, and we can help faster.
Please don't include family information or photos in your email.
We usually reply within 3 business days.

If your information was recorded

Kinwise 1.x does not keep family information on our servers, so recorded information is only on the recording person's device and iCloud. Please ask that person to delete it. Email us if you need help with how.

Canceling and refunds

Payments are handled by Apple. Cancel a subscription in Settings > Apple Account > Subscriptions on your device, and request refunds at reportaproblem.apple.com. Lifetime Pro is a one-time purchase, so there's nothing to cancel.